• Digital collaboration with grid operators

Digital collaboration with grid operators

26 July 2017

In close cooperation with client Alliander, the A.Hak IT and Information Management department contributed significantly to the development of the Digital Collaborative Platform. This platform (abbreviated in Dutch as DSP) is designed as the standard for Dutch grid operators, contributing to making the process of providing homes with infrastructure for gas, water, electricity and communication as efficiently and transparent as possible.

It’s the consumer who benefits, as applying for domestic connections becomes much easier while progress can be monitored online. All parties involved in the chain also stand to benefit: local municipalities, contractors, grid operators and companies like A.Hak installing the connections. By improving how we collaborate through DSP, they can deliver better quality against lower costs.

‘DSP is not a platform where chain partners must retrieve information from, but one that enables their existing IT solutions to communicate with one another’, Project Manager and Process Consultant Ribberink explains. ‘The processes required to create a new connection, are all standardised from the first application up to the final delivery. In DSP, the partners exchange information with a large variety of individual notifications. Our customer Alliander is one of the grid operators that became an early adapter in the development of DSP. In a solid collaboration, our department contributed significantly to standardising all DSP messages.’

Too abstract a story to your taste? Then you might want to read the full article from the Summer edition of A.Hak Magazine.

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